Free shipping on qualifying orders over $25!

Store Policies

Serial numbered item sales are final.


Free Shipping:
For Domestic orders only (no International orders)


How do I modify or cancel an order?

To ensure you receive products as quickly as possible, Lone Wolf Distributors orders begin processing immediately.  For this reason, there is a 30 minute window to modify or cancel an order right after it is placed.

Please contact customer service at 208-448-0600 or customerservice@lonewolfdist.com

You will receive a confirmation email if your cancellation was successful.  Please retain this copy for your records.  Orders that have been successfully cancelled will not be billed.


 Returns, Exchanges, and Credits

Please allow up to 4 weeks for returns to be processed

  • Shipping and handling fees are nonrefundable. Return costs must be prepaid by the customer.

  • Custom orders (including custom coating, machine work and other services), used barrels, and installed sights are final and no returns or exchanges will be authorized or accepted.

  • Returns and exchanges will be accepted only when a Lone Wolf Distributor (LWD) Customer Service Representative gives prior authorization and issues a Return Merchandise Authorization (RMA).  Issuance of an RMA does not guarantee a full refund of product cost.  This amount will be determined once the product is received and examined.

  • All returns must have the RMA number visible on the outside of the package or processing will be delayed.

  • New merchandise must be returned within 90 days of the date of purchase. The merchandise must be returned in the original unmarked and undamaged package in which it was received. If the merchandise or packaging is found to be used or damaged, the return will be subject to a restocking fee. This fee will be calculated based on the amount of damage to packaging/product.

  • All invoices paid by credit card will be credited back to the original credit card used for the purchase. All invoices paid with cash, money order, or check will be refunded by company check.  Under certain circumstances, an in-store credit may be issued.
     
  • Warranty issues are handled directly with the respective manufacturers.  LWD is not responsible for providing a refund or exchange for products manufactured by another company.
  • LWD parts will not be accepted for return/exchange until inspected by a LWD Armorer.

  • LWD charges a $35.00 fee for all returned checks.

Warning! - Parts Purchasers! We recommend certified armorers install all parts. It is purchaser’s responsibility to be absolutely certain that any parts ordered are correctly fitted & installed. Firearms are complicated mechanisms and Improper Fitting of Parts May Result In A Dangerous Malfunctioning, Damage To The Firearm & Serious Injury To The Shooter & Other Persons. The purchaser & installer of parts must accept full responsibility for the correct adjustment & functioning of the firearm after such installation.



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